Two workers walking away down a warehouse aisle between racked pallets

Investigations

Undercover Investigations

An investigator placed inside your workplace as an ordinary employee, to document theft, substance use, harassment or sabotage from the inside.

  • #1 Private Investigator in Texas
  • Texas License #12818
  • Twenty-five years of experience
  • Marine veteran owned
  • Statewide Texas coverage
  • Free confidential consultation

What this is

Undercover Investigator, in plain terms.

Some problems cannot be seen from outside. Inventory that goes missing without a break-in, equipment damaged on a particular shift, a culture problem that HR hears about in fragments and can never pin down - these are things people only do in front of people they think are like them.

An undercover placement puts a trained investigator on the floor as a new hire. They work the job, they are treated like anybody else, and they report to you and to us and to nobody on site. It is the most involved service the agency offers and it needs planning, a cover that holds, and a small number of people in your organization who know.

The work

What actually gets done.

  • Scope the problem with you first, including whether undercover is actually the right tool or whether cameras and an audit would be cheaper.
  • Build a cover that survives contact with a real workplace.
  • Place an investigator through your normal hiring process so nobody sees an exception.
  • Report on an agreed cadence, through a channel that does not run through your management chain.
  • Document theft, substance use, harassment, vandalism and policy violations as they are observed.
  • Plan the exit before the placement starts, so the investigator can leave without anybody connecting the dots.
Rain running down a car window with parked cars and buildings beyond

Investigations

Documented, or it did not happen.

An observation nobody wrote down at the time is a memory. Every hour is logged as it happens, with times and locations, including the hours where nothing occurred.

What you get

At the end of it.

  • Regular written reports for the duration of the placement.
  • A final report that names what was established and what was not.
  • Supporting documentation collected during the placement.
  • A debrief with whoever in your organization is cleared to hear it.

When people call

The three situations we hear most.

Loss is real and the cause is invisible

Shrink that an audit confirms but no camera explains usually has a person in the middle of it.

You have reports you cannot substantiate

Harassment or substance use that people will describe privately and will not put in writing.

A specific shift or site is the problem

When the pattern follows a crew or a location rather than the business as a whole, a placement can be short and targeted.

Questions

About this service.

How long does a placement last?

Usually weeks rather than days. The cover has to settle before anybody behaves normally in front of a new face. We will give you a realistic window before you commit to anything.

Who in my company should know?

As few people as the plan allows - normally the owner or one executive, and whoever must sign the paperwork. Every additional person who knows is another way it comes apart.

Can the findings be used to terminate somebody?

Employment decisions are yours and your counsel’s, not ours. Our job is to give you a documented, accurate account of what was observed so that whatever you decide rests on something solid.

Is the first conversation really free?

Yes, and it is confidential. You describe the situation, we tell you whether an investigation is likely to help, roughly what it would involve and what it would cost. There is no charge for that call and no obligation at the end of it.

Where we work

Four metros, and the rest of Texas.

Houston, Dallas, Fort Worth, Austin and San Antonio are where most cases start. Coverage runs to the whole state, and records and asset work is run nationally.

Free consultation

Tell us what is going on. The first call is free.

Describe the situation and we will tell you honestly whether an investigation would help, what it would involve and what it would cost. Confidential, no obligation, and no charge for the conversation.